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- (65) 6487-7491
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We manage and operate a number of HDB car parks as well as private industrial car parks. For a full list, please refer to our car park locations here.
You are advised to install a vehicle’s IU in order to apply for any season parking and / or to enter our car parks. For more information on the In-Vehicle Unit (IU), please visit our link here.
For car park hourly charges, you can pay via your NETS CashCard at the exit terminal station upon your exit.
For season parking at private car parks, you can pay via GIRO, NETS, internet banking, cheque or make cash at the car park booth. For more information on payment for season parking applications at private car parks, please visit our link here.
For season parking at HDB car parks, you can make your application at the HDB website via your SingPass Login. For more information on season parking at HDB car parks, please visit our link here.
You can write in to us here. All feedback and compliments are important to us and will be treated with strict confidentiality and urgency.
Application for new / renewal of season parking at HDB car parks is under the purview of HDB and requires SingPass Login. Kindly visit the HDB website here to make your application.
Any termination (or suspension) of season parking at any HDB car park is under the purview of HDB and requires SingPass Login. Kindly visit the HDB website here to make your request.
Temporary season parking for the same vehicle type is under the purview of HDB and requires SingPass Login. Kindly visit the HDB website here to make your request.
You can use the HDB Centralised Map Services here.
You can write to us here and we will advise you further on your requests.
For private car parks, you can pay via GIRO, NETS, internet banking, cheque or make cash at the car park booth.
For GIRO payment, you can download the GIRO application form here and return to us via fax to 6487 7491 or mail to:
16 New Industrial Road, Hudson TechnoCentre #01-09, Singapore 536204
Please do kindly take note that GIRO applications will require a minimum of 4 weeks to be processed by the relevant banks.
For internet banking payment, please kindly write in to us here for us to further advise you on the application procedures.
For cheque payment, please write cheque to “G. Tech Pte Ltd” and mail to:
16 New Industrial Road, Hudson TechnoCentre #01-09, Singapore 536204
For cash payment, please make the necessary payment at the respective car park booth during operation hours and retain your receipt for future references.
You can fill in the online form here and we will contact you to advise you on the application procedures.
Please do be advised that season parking entitlement is subject to the availability of the car park lots and/or any prior arrangements with the building management.
Please kindly fill in the online form here and we will contact you to advise you on the termination procedure.
Please do note that termination application will require a minimum of 3 working days.
Please kindly fill in the online form here and we will contact you to advise you further on your request.
Please kindly be advised that the application will require a minimum of 3 working days to be effected.
Please kindly fill in the online form here and we will contact you to advise you further on your request.
Please kindly be advised that the application will require a minimum of 3 working days to be effected.
Please be reminded that all payments must be prompt and hence we regret that the incurred hourly charges will not be refunded.
We will access each request on a case-by-case basis. Please kindly fill in the online form here and we will contact you to advise you further.
Yes. Before you begin your journey, insert your CashCard into the IU, you should:
Otherwise check for the following:
If an error icon appears on the display after you insert the CashCard, please follow the steps below.
| Message | Action/Analysis |
| IU icon Err | Your IU is faulty. Send your car to the appointed centres: |
| IU icon No display | Your IU is faulty, or the internal battery is depleted. Send your car to the appointed centres: |
| CashCard icon Err | Your CashCard is faulty. Is your CashCard inserted the right way (ie. face down)? Did you insert the right CashCard? |
| $ icon $0.50 | The balance on your CashCard is low. Please top-up. |
| Battery icon $20.00 | The replaceable battery may be going flat.* If so, replace it with a new one. |
| No display | Is the power cable connected properly? Is the replaceable battery going flat?* Is your CashCard bent or damaged? |
| Continuous beep | Did you insert the right CashCard? Is there sufficient balance on the CashCard? Is the power cable connected properly? Is the replaceable battery going flat?* Is your CashCard bent or damaged? |
* Applies only to temporary IUs.
The IU label is located on the left side of your IU. You may check your IU label information online by logging onto the ONE.MOTORING portal > LTA e-Services using your SingPass ID and doing an enquiry based on your vehicle. Alternatively, you may wish to call our LTA Hotline at Tel: 1800-CALL LTA (1800-2255-582) and our Customer Service Officers will be able to assist you to check on your query.
All new IUs are covered by a 5 year warranty against manufacturer’s defects. To check the warranty period of your IU, please call our Customer Service Line 1800-CALL LTA (1800-2255 582) or visit any of the IU Service Centres.
The IU is covered by a 5-year warranty against manufacturer’s defects. If you have any problems with your IU, send your vehicle to any authorised IU Service Centres.
You should then:
Whenever you buy a new CashCard, it is a good practice to insert and remove the card repeatedly 10 times before using the CashCard for ERP charges. If you do not hear the beep and see the balance each time, you should exchange the CashCard for a new one.
You can obtain a printout of your last 10 transactions for your CashCards:-
For more information call NETS at 6274 1212
When you insert your CashCard into the IU, the balance on your CashCard will be displayed.
If your balance is low, you will: –
For more information call NETS at 6274 1212 .
For more information call NETS at 6274 1212.
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